We finished a 30+ page site for a client only to receive a phone call from a very upset client.
Client: Help! The new website is not working right!
Me: What seems to be the problem? Everything seems to be working fine on our end.
Client: We’re trying to print all the pages out and they look terrible when they’re on paper!
Me: Why are you printing the website out?
Client: Well, two reasons – first is that our CEO doesn’t like computers. He will only approve your work if we print it out for him.
Me: I’m not sure that’s going to work – websites are meant just to be displayed on computer monitors. What’s the second reason for printing it out?
Client: We wanted to make a backup in case your site goes down.
Another exploration into the grey areas, from the Clients From Hell archives.